Hidden Assets
London-based Terrafirma Plant Limited has so much faith in personal referrals and retaining business from existing business partners, that it doesn't advertise its services or even have a company website.
"The company has 11 years of first rate experience in the utilities market and has grown to 50+ employees now. We are a tier 2 contractor, we do all the utility work for the major contractors but we are fairly unique in that we deal with gas, water, sewerage and electricity projects. We run our own fleet of Case top cutters and mini diggers, HGV and grab wagons. As a result we have been involved with some high profile work such as the Olympics,” explains commercial manager Dave Charles. “Because of our versatility, we were recently awarded the contract for the A3/Elephant & Castle utilities work. We provided new gas, water mains and an 8-way electric system, which saved 34 weeks of disruption for Southern Gas and Morrisons.”
Charles says that he chooses to use Pirtek’s on-site emergency hose replacement service partly because it’s reliable but also because he believe the two companies have much in common. “We are very much the specialists in our field which is why we appreciate Pirtek,” he says. “They are very much the recognised specialist in theirs."
Charles reports that Pirtek Docklands has provided some unusual services to Terrafirma, including the investigation and £15,000 repair of a top cutter that was damaged through third party contamination. “Our top cutters receive a lot of vibration when in operation, which puts a lot of strain on the hydraulics. They constantly need repairs which, in extreme circumstances, means the machine is non-operational and the project grinds to a halt. Pirtek will constantly check the cutters are fit for purpose and should they fail at any time, they are on site instantly,” he concludes. “Pirtek Docklands has never let us down. They have provided an emergency hydraulic service, carried out refurbishment work and supplied specialist hoses, valves and even winches. We could use other hydraulic companies but Pirtek are like us. They keep their promises."