Towering Above the Rest

Based at Beckton in East London, London Tower Service (LTS) is the access equipment specialist that other platform companies turn to in the hour of need. So it's satisfying to learn that LTS turns to Pirtek to keep their fleet operational.

“Over 70 percent of our business is with other access equipment companies. They come to us for a variety of reasons. It could be that they just need an extra 'run of the mill' machine at short notice and we are ideally suited to get a platform into the City within 15 minutes. Or they could have a more specialised request such as our narrow access platforms. Either way we will have the platform ready to go, a fact that has not gone unnoticed by our customers,” explains director Paul Fairhall. "We have over 300 machines in our fleet, many of them unique or highly specialised, and all of them under three years old. We have a big fleet of Niftylift platforms from the HR12 right through to the 21 metre reach HR21 and 4x4 rough terrain machines. Some of the more unusual machines include the new super compact Bravi Leonardo (which can fit in the back of a van) and the Youngman Boss range. We also run a huge range of JLG and Genie machines including a 32’ (9.8) metre reach Genie 3232, the only one of its kind in Southern England." But there is more to LTS than mere volume of equipment. "We have a well earned reputation for having the right equipment and for responding quickly. Service is our unique selling point. We provide a breakdown service, with our own CAP ticketed engineers, for other platform companies, plus we are the Niftylift service centre for the South East. To provide that sort of service we need to be efficient and respond promptly to any problem or request,” Fairhall continues. “Obviously the platforms get a lot of wear and the hoses often get damaged whilst on hire. This is where Pirtek fits into our service programme. We have found it is more cost effective and quicker to leave all the hydraulic repairs to Pirtek Docklands. It saves on overheads as we don't have to carry huge amounts of stock and they can always be relied on to get to the site very quickly. What we really like is the service. The MSST often just calls in to check on the service situation and we can use the Centre as a trade counter if our engineers just need the odd part."